A&B Business is proud to announce that we have once again been recognized by Ricoh, earning both the Ricoh ProVision Dealer Partner and Production ProDealer for 2026. These national recognitions honor dealerships that demonstrate unmatched service excellence, technical expertise, and a continued commitment to delivering outstanding customer experiences. Even more exciting, several members of our service department have reached the elite level of Ricoh Pro Service Engineer—a certification earned only by the top-performing technicians in the country.
What is a ProVision Dealer Partner?
A ProVision Dealer Partner is a prestigious designation granted to select dealerships that demonstrate exemplary performance in service and technical support. This status reflects the dealership’s ability to provide advanced solutions and ensure customer satisfaction with Ricoh’s production and office technology.
Benefits of Being a Dealer Partner
- Outstanding service performance and response times:Â Our team is dedicated to providing prompt and efficient service to our clients.
- In-depth knowledge of Ricoh technology:Â Our technicians possess the latest skills and expertise to handle Ricoh’s innovative technology.
- Consistent customer satisfaction:Â We regularly achieve high customer satisfaction ratings due to our commitment to quality service.
- Emphasis on continuous education:Â We prioritize ongoing training and certification to ensure our team remains leaders in the industry.
Training for Dealer Partners
Our technicians undergo comprehensive training to attain the Ricoh Pro Service Engineer status, which includes advanced problem-solving skills and a strong dedication to customer support. This rigorous training ensures our team is always prepared to meet and exceed client expectations.
Celebrating Our 2026 Ricoh Pro Service Engineers
We are proud to acknowledge the following technicians who achieved Ricoh Pro Service Engineer status for 2026:
- Trent Sagedahl
- George Moore
- Orman Fixsen
- Duane McCoy
- Brandon Buck
- Dorothy Vanmaanen
- Robert Schwartz
- Brant Rokusek
This year’s recognition from Ricoh underscores the excellence of our service organization and the pride we take in supporting every customer, every time. With our 2026 ProVision and Production ProDealer designations — and our team of certified Pro Service Engineers — A&B enters the new year with momentum, confidence, and a continued commitment to helping businesses work smarter.
To our service team: thank you for your dedication, professionalism, and relentless pursuit of excellence.
To our customers and partners:Â thank you for trusting A&B Business Solutions!