Ricoh Circle of Excellence Service Award

A&B Business is honored to announce the achievement of being recognized in the 2021 Ricoh Family Group ‘(RFG) Circle of Excellence.’ Ricoh’s Director of Dealer Services, Chris DeMars explains this prestigious recognition, “This program is designed by Ricoh for the purpose of recognizing dealerships who provide outstanding service and support in accordance with Ricoh’s guidelines.”  In addition to this Company designation and award,A&B Business Corporate Trainer, Dennis Dunn, achieved the high honor of Prestige Certification. A&B Business is proud of the personal dedication and leadership Dennis provides across the Company.

“At A&B we believe in the philosophy of our leader, Dennis Aanenson, that service is a high calling, and we strive diligently to provide excellent service to every client.  Further, Dennis Dunn has worked hard to achieve the Prestige Certification to train skilled technicians and they in turn work hard to serve our clients.  It’s a true honor to receive this recognition and because we believe our clients deserve a certified technician, we will continue to work diligently to uphold this designation in the Ricoh Circle of Excellence.  ”
VP of Service, Mike Weins

Established in 2013, the RFG Circle of Excellence is awarded to Ricoh dealers who provide service and responsiveness that is more than average, delivering excellence in keeping with Ricoh’s high standards and guidelines.  Factors such as organization size, reliability, reach of client base, customer satisfaction, and service organization structure are all considered to merit the honor of this prestigious designation.  Each year this recognition is given to a very limited number of dealerships, highlighting both the skilled training of their Technicians, as well as their proven track record for a Customer First focus which depends on everyone – the Sales Consultants, Administration, Supplies & Warehouse, and IT Support.  A&B is proud to partner with Ricoh who in turn reliably provides this excellent Customer Service to empower such dependability for our customers. 

A&B’s company mindset and slogan of ‘Bring It!’ means “We empower our customers to welcome any challenges their businesses might face.  With A&B at their back, they know they have exactly what they need, when they need it.”  Offering a full suite of office solutions, A&B is fulfilling its vision from its headquarters in Sioux Falls, SD to develop strong communities by servicing business from western Wyoming to southwest Minnesota, North Dakota, South Dakota and northern Nebraska.  With 16 offices across the upper midwest we look forward to serving our current clients as well as gaining the trust of new businesses.

THANK YOU, Ricoh, for this honor, and the businesses who have allowed us to serve our way to this success!


For Service Requests, visit our Service/Toner Request page and let us know how we can help.